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Our goal is to offer you the best customer experience, no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
Shipping:
Local shipping fee: $4. Free shipping for orders above $300
Shipping logistics providers: J&T Express
Processing time: All orders are shipped out within 1-5 days after purchase.
Delivery Estimates: Within 1-3 days.
For international shipping, please contact us directly.
International shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.
Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.
Note:
1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2. We take every reasonable precaution to ensure that products are not damaged but in order to make sure the item is in pristine condition, please do come and self-collect instead. Damaged items are only exchangeable on a case-by-case basis.
Orders Tracking：
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. You can track your items on the carrier's official website 24 hours a day.
Pre-Order Products:
All pre-order products will be shipped out 1-5 days after the release date of the product.
Delivery Estimates: Within 1-3 days.
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